Consumer Protection

New York Considering Bowling-Shoe Warnings

You know those shoes they make you rent when you go bowling? The special shoes that are so ugly that people won’t steal them and so slippery that they won’t hamper your bowling? But are also so slippery that they…



This Product Contains 100% Something!

A reader noticed this label on a carpet: More specifically, this: My first thought was, how do they know? What if I can identify one of the fibers? Can I sue because I was promised a mystery rug? It turns…


WARNING: Peanut Shells May Contain Peanuts

Here's how utterly ridiculous this story is. In the UK, unshelled peanuts are called "monkey nuts," as depicted here, but although this story therefore involves people being "warned not to eat roasted monkey nuts," THAT IS NOT GOOD ENOUGH BY…


City Pays Protection Money to Stop Serial Litigant

Like California's "Unfair Competition Law," a favorite of consumers outraged by such things as sailors fraudulently marketing crunchberry-flavored cereal and soap that did not attract women as allegedly promised, disability-access laws are also frequently misused. Access for the disabled is a…


Plaintiff: This Soap Did Not Attract Women as Promised

From a Courthouse News report of new filings in February: Frank O_____, an individual, on behalf of himself and all others similarly situated, v. The Dial Corporation [et al.] No. 3:12-cv-361 (S.D. Cal. filed Feb. 9, 2012) Class action complaint for…


Two More Plaintiffs Are Mad at Siri Now

As I mentioned earlier, somebody sued Apple earlier this month claiming that the electronic assistant “Siri” who lurks in each iPhone 4S does not work as advertised. Two weeks later – but only a day or two after the first…



Warranty Coverage for Space-Invasion Damage Now Unclear

As several sources reported last week, the ASUS computer company had been offering a special extended warranty program that looked pretty good except for the express exclusion of coverage for "damage caused by natural disaster, intentional or unintentional misuse, acts…


Label Puzzler: Original Recipe AND New Flavor?

The Consumerist is concerned that reading this label might trap a consumer's mind in an infinite logic loop (those who have had trouble with other labels are urged to look away), and/or that a consumer opening the box might find…